In-Person or Online Via Zoom | 8:30 AM to 4:00 PM | $129 Per Attendee
When you hear the word COVID, do you think about how your business will need to change? What do you need to do differently to “Re-engage” back with your customers or to generate more sales post-COVID?
Many companies have been forced to make drastic changes to their operations. The way you communicated with customers and prospects or generated sales in the past may not be effective in the new reality.
In this interactive training session, we will give you some tips and tactics on how you can refine and, in some cases, redefine how you will interact with your customers and prospects as well as grow your sales. You will learn how to create a post COVID prospecting sales plan that will contain a mix of activities appropriate for your business and market.
We will focus on the following areas:
- Dealing with Change
- Defining Excellent Customer Service
- Understand and create Rules of Engagement with People
- Learn how to Effectively Communicate with People
- Understand the Psychology of Selling
- Understand Why and How People Make Decisions